Field Services Overview

The service management industry has unique business challenges. The customer support staff needs to be able to navigate complex billing and service types, along with accurate records for warranties and service history. Acumatica provides the solution for these needs with their Service Management Edition. It combines the powerful core finance, inventory management, and CRM functionality with capabilities for service order creation, appointment scheduling, data collection, and reporting.

Mobile Field Services

When technicians travel to service appointments, they can use Acumatica’s mobile application, which is available for Android and iOS devices. The mobile app extends the

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