Maintain a real-time view of your customer’s activities across your complete business when field service operations are fully integrated with the back office.
- A complete service management system with specialized functions & unique integration
- Grow relationships
- Respond to opportunities
- Provide the best service
- Increase productivity
Service Management
Scheduling, dispatching and call center that helps you get the right people to the right service or job every time. Tracks all equipment related to your customer and schedules preventative maintenance.
Equipment Management
Tracks all products related to your customer and schedules preventative maintenance. Maintain all details of equipment and products installed at your customers’ facilities by make and model. Keep track of warranties, serial numbers, default vendors, sale date, and installation date for each component.
Contract Management
Links between contract details and sub-jobs in the project plan include all addenda and change orders. Subcontractors stay current on project needs from bidding through payment, including flexible retainage options.
Advanced Financials
Augment our base financials with advanced financial capabilities, including GL consolidation, sub-accounts, and automatic revenue recognition.
Important product functionality for field & equipment services
Opus technology solutions provide these essential functions for your business:
- Financial Management
- Customer Relationship Management
- Project Accounting
- Advanced Inventory
- Project Cost Tracking
- Sales Order Management
- Purchase Order Management
- Material Requirements Planning
- Time & Expense Management
- Service & Support Automation
- Requisition Management Software
- Contract Management