8 Ways Acumatica’s Customer-First Approach Stands Out. Given the complexities of business technology, it can be difficult to distinguish one ERP vendor from another. We take pride in what makes Acumatica different, from our born-in-the-cloud technology, to our exclusive focus on serving small and midsized businesses, to our vibrant Community. Here are eight significant ways our approach and practices differ by design from other ERP technology vendors and systems on the market.