Choosing an ERP shouldn’t come with hidden fees, rigid contracts, or technical barriers. That’s why Acumatica created its Customer Bill of Rights—a set of commitments designed to make the ERP experience fair, transparent, and adaptable.
At Opus Global Data Solutions, we help businesses implement solutions that deliver long-term value. Here’s a quick look at what these rights mean and how they align with Acumatica’s actual capabilities.
What Acumatica Guarantees
1. Clear, predictable pricing
No hidden fees or confusing licensing structures.
2. Unlimited users
You don’t pay per seat—access is based on resource usage, not headcount.
3. Full customization
Adjust workflows, interfaces, and processes to match your business without breaking upgrades.
4. Fair agreements
No long-term lock-ins; Acumatica earns renewals through performance.
5. Flexible deployment
Choose public cloud or private cloud hosting based on your IT strategy.
6. Open integrations
Robust APIs allow connections to third-party apps, legacy systems, or industry tools.
7. Comprehensive security
Protection across user access, data, and connected devices.
8. Your data, your control
You can export and use your data at any time, in open formats.
9. A strong global community
Access to shared resources, partner expertise, and best practices.
10. Free professional training
Acumatica Open University offers no-cost online training for all users.
Does This Match Acumatica’s Real Features?
Yes. These rights accurately reflect the platform’s capabilities, including unlimited-user licensing, open APIs, flexible deployment, and customer data ownership. The only caveat: resource tiers must be sized correctly to match transaction volume and integrations.
Why It Matters for Your Business
For organizations aiming to scale without technical or financial restrictions, these commitments offer:
Lower total cost of ownership
Easier company-wide adoption
Freedom to customize and integrate
Reliable access to data
A future-proof platform designed to grow with you
Acumatica provides the flexibility modern companies need — and Opus ensures the implementation is seamless and strategic.