Maintain a real-time view of your customers’ activities across your complete business when field service operations are fully integrated with the back office. OPUS can help you gain the insight you need to grow your business. Find out more:
Service Management
Scheduling, dispatching and call center that helps you get the right people to the right service or job every time. Tracks all equipment related to your customer and schedules preventative maintenance.
Equipment Management
Tracks all products related to your customer and schedules preventative maintenance. Maintain all details of equipment and products installed at your customers’ facilities by make and model. Keep track of warranties, serial numbers, default vendors, sale date, and installation date for each component.
Contract Management
Links between contract details and sub-jobs in the project plan include all addenda and change orders. Subcontractors stay current on project needs from bidding through payment, including flexible retainage options.
Fully Connected
- Case Managment with User Portal
- Purchase parts from the field
- Replenishment of Service Trucks
- Preventive Maintenance scheduling
- Dispatching and routing.